Robert Shoffner is the Director of the San Mateo County Small Business Development Center (SBDC), that is hosted by the San Mateo Community College District. In this role he directs the activities of the center that offers a wide variety of services for present potential small business owner. Services include no-charge expert counseling, low-cost training, information resources, events and seminars. Robert is also an Adjunct Professor of business at the College of San Mateo teaching courses in entrepreneurship, business, management and marketing. Robert also teaches management courses at Golden Gate University.
Previous to his current role Robert was Senior Vice President / Region Manager of Business Banking for the San Jose/ Central Valley Region of the Metro North Division of Citibank, N.A. In that role Robert was responsible for all aspects of Business Banking ($5.0MM- $20.0MM sales) financial services in the Region. Prior to assuming this role Robert was responsible for the implementation and introduction of new products, services, systems, staff training programs including credit training, cross-sell initiatives with internal and external manufacturers of small business products and services, SBA program initiatives and the implementation of marketing programs in the markets of California, Nevada, Illinois, Florida and Washington D.C. for the Commercial Markets Group of Citibank, N.A.
From April 1999 through January 2001 Robert was President for Citibank F.S.B. in California and Nevada. In this position he was responsible for managing the day-to-day operations of Citibank’s consumer businesses in the West Coast region. In addition Robert was responsible for executing Citibank’s retail banking strategy in California and Nevada and overseeing bank-sponsored community programs and events.
Robert has over 30 years of retail and commercial banking experience including a variety of assignments at First Interstate Bank and Chase in addition to Citibank.
A native of St. Paul, Minnesota, Robert attended Brown University where he earned a bachelors degree in American Civilization. He hold a certificate in Community Economic Development from National University and has a MBA degree from Golden Gate University.
Robert’s longtime commitment to giving back to his community is evidenced by a variety of philanthropic and volunteer activities that have included: Chair of the Oakland Business Development Corporation, member of Oakland Economic Development Committee, National President of the Urban Financial Services Coalition, Board President of the Human Investment Project, board member of the California State Chamber of Commerce, Treasurer of the Silicon Valley Leadership Group and member of advisory boards for the Bay Area Entrepreneur Center and Working Solutions Group. Robert is the Immediate past Board Chair of the Glow Foundation. He is a trustee of Pilgrim Baptist Church and a life member of the Omega Psi Phi Fraternity, Inc.